Datex Support
Everyone needs a little help, at some point. Don’t worry. We’ve heard it all and there are no “silly questions”.
Improved Datex Support!
To help streamline our support process, Datex Support has implemented an online Support Request Form to be used for all support requests, anytime. This will allow immediate submission of your support issue with all the information we need to get you back up and running as soon as possible.
Support Hours
8am– 8pm EST, Monday through Friday.
During this time, our first-level team are on the phones and computers ready to help. If you require emergency assistance outside normal business hours, Datex has representatives on call to receive your request.
Support Options
Unlimited Standard Support:
8am – 8pm EST
Monday – Friday
Unlimited 24 Hours Support:
Call whenever you need help.
(727) 571-4159
Dial 1 for Support
Client Access Portal
Log-in to the Datex Client Access Portal.