Datex Support

Everyone needs a little help, at some point. Don’t worry. We’ve heard it all and there are no "silly questions".


Support Login

We’re ready to answer your challenges, solve your problems and sometimes just chat your bad day away. We’re real people at the other end of the line, just like you and sometimes a little encouragement and a kind word can make all the difference.

Normal Datex Support Hours

8am– 8pm ET, Monday through Friday.

During this time, our first-level team are on the phones and computers ready to help. If you require emergency assistance outside normal business hours, Datex has representatives on call to receive your request

Paid Datex Support Options

Unlimited Standard Support: 8am – 8pm Monday – Friday
Unlimited 24 Hours Support: Call whenever you need help

Client Access Portal

Log-in to the Datex Client Access Portal.

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