We’re ready to answer your challenges, solve your problems and sometimes just chat your bad day away. We’re real people at the other end of the line, just like you and sometimes a little encouragement and a kind word can make all the difference.
We’ll make it easy for you. Just jump on our Live Web Chat, call, e-mail, fax or otherwise contact us and we will be happy to respond. Just let us know what we can do to help make your day better. Datex is all about solutions, one person at a time.
Normal Datex Support Hours
8am– 8pm ET, Monday through Friday.
During this time, our first-level team are on the phones and computers ready to help. If you require emergency assistance outside normal business hours, Datex has representatives on call to receive your request
Paid Datex Support Options
Unlimited Standard Support: 8am – 8pm Monday – Friday
Unlimited 24 Hours Support: Call whenever you need help
Client Access Portal
Log-in to the Datex Client Access Portal.