Mobile Device Management MDM

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It’s official.

We live in a nearly completely mobile world. The added convenience and access to real time communication and data does have a price: security and the need for constant oversight. Datex can help. An expert in mobile devices and business IT solutions, Datex can provide your organization with a customized plan of services to meet your budget and business needs.

Between mobile computing devices, smartphones and tablets, your business needs professional IT business solutions including mobile device management (MDM) to make sure that there is constant connectivity, access to real time information and security across your enterprise via mobile devices. Although it can seem daunting, Datex can augment your IT team and provide the MDM and IT business solutions resources you need to make sure that your business is up and running at all times.

It’s a 24/7/365 world now

It’s a 24/7/365 world now and you need mobile devices in order to be able to always be in sync. Datex can monitor and troubleshoot your suite of mobile devices while in the field and can push software updates, manage security, troubleshoot devices and much more-all while the devices are in the hands of your workforce, not in our office. We’ll keep you going, as you need it, when you need it. With a customized program of mobile device management (MDM), IT solutions and services, your organization will experience enhanced productivity, improved operational efficiency and minimized security risk. To ensure mobile device security, Datex can provide rapid deployment of security changes and access and handle immediate security lockdown of all or specific mobile devices. MDM data from mobile devices can be viewed via a web portal and reports can be generated.

 

Why MDM?

 

Why Mobile Device Management (MDM)?

Whether your business needs to conserve IT resources, reduce cost or just needs help managing mobile devices, making the decision to outsource mobile device management (MDM) can have a measurable impact on your business.  By monitoring mobile devices in real time, Datex can reduce downtime caused by damaged or malfunctioning devices.  We offer multi-platform support and provide service for Blackberry, Android, iOS (Apple) and Windows Mobile.  Whether your team uses tablets, smartphones, iPhones or mobile computing solutions by Zebra Technologies, Honeywell or another manufacturer, we can help.

Datex will customize a mobile device management (MDM) plan for your operation and offers these additional options:  reserve stock program; tracking of all mobile devices; mobile device configuration; mobile device troubleshooting and field support; rapid software deployment and provisioning; carrier SIM card activation and load in; mobile device configuration with carrier; barcode symbology testing and setup; shipment with device documentation; service agreement summary with start and end date for carrier service.

Our MDM program can be implemented rapidly, delivering measurable results for your business.

Features

  • Device provisioning:  deploy software and data to devices in the field in real time
  • Advanced security
  • Mobile asset management and health status
  • Alerts
  • Reporting
  • Multi-platform web console
  • Location services
  • Remote security access and lockdown
  • Remote troubleshooting
  • Helpdesk tools with diagnostics
  • Messaging capabilities
  • File synchronization
  • CRM access
  • Variety of plans with options for customizable service

Benefits

  • Reduce costs and increase efficiency
  • Reduces device downtime
  • Rapid implementation
  • Reduces stress and resource commitment for IT resources
  • Configuration best practices
  • Seamless ease of use
  • Central point of control in real time
  • Efficient software distribution
  • Optimized help desk communication
  • Secure sensitive data
  • Multi-platform support
  • Plans can be customized to meet your technical and budgetary needs
  • Central point of control in real time
  • Efficient software distribution
  • Optimized help desk communication
  • Secure sensitive data
  • Multi-platform support
  • Plans can be customized to meet your technical and budgetary needs
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