Privacy Policy

Effective Date: May 15, 2025  |  Last Updated: May 15, 2025

 

1. Introduction

Datex Inc. (“Company,” “we,” “us,” or “our”) provides Warehouse Management Software (WMS) solutions and values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal and non-personal data when you visit our website (datexcorp.com) and use our Subscription Services. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). 


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, and other details you provide through forms, account registration, or customer interactions.
  • Usage Data: IP address, browser type, pages visited, and time spent on our website.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic.

    This website uses cookies and similar technologies to improve your browsing experience, personalize content, and analyze website traffic. Cookies allow us to remember your preferences, understand how you interact with our site, and deliver more relevant communications. We use third-party services, including.

  • HubSpot – for marketing automation, site analytics, and engagement tracking and 6sense – for identifying company-level intent signals and personalizing B2B content and outreach. These tools may collect information such as: Your IP address, Browser type and device information, Pages visited and time spent, Referring URLs and form submissions

  • We process this information based on your consent or our legitimate interest, depending on applicable law. You can manage your cookie preferences at any time through your browser settings or our cookie consent manager. If you decline cookies, your activity won’t be tracked on this site, except for a single cookie stored in your browser to remember your preference.

  • We use HubSpot for marketing automation and website analytics. HubSpot collects data such as your IP address, browser type, pages visited, forms submitted, and email engagement. This data helps us manage communications, personalize content, and optimize our marketing efforts. For more information on how HubSpot handles personal data, please refer to their Privacy Policy.
  • We use 6sense for marketing automation and analytics, to identify business-level intent signals, company firmographics, and web behavior to deliver personalized experiences and outreach. 6sense may process data such as IP addresses, company identifiers, and inferred interest areas based on browsing activity. For more information on how 6sense handles personal data, please refer to their Privacy Policy.

     

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process personal data based on the following legal bases:

  • Consent: When you provide explicit consent for data processing.
  • Contract Performance: When processing is necessary to fulfill a contractual obligation.
  • Legal Obligation: When processing is required to comply with legal requirements.
  • Legitimate Interests: When processing is necessary for our business interests, provided it does not override your rights.

4. How We Use Your Information

We use collected information to: 

Provide and improve our WMS Subscription Services.

  • Communicate with you about services, updates, and support.
  • Process transactions and manage customer accounts.
  • Ensure security and compliance with legal obligations.
  • Personalize user experience and marketing efforts.

5. How We Share Your Information

We do not sell personal data. We may share information with:

  • Service Providers: Third-party vendors assisting in hosting, analytics, and customer support. We may share your data with service providers such as HubSpot and 6sense to better understand your interests, personalize content, and optimize marketing campaigns.
  • Legal Compliance: If required by law, regulation, or valid legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Other lawful transfer mechanisms recognized under GDPR.

7. Data Security and Retention

We implement industry-standard security measures, including encryption and access controls, to protect your data. We retain personal data as long as necessary for business and legal purposes. 


8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete personal data.
  • Opt out of marketing communications.
  • Restrict data processing in certain circumstances.

GDPR Rights (for EU Residents):

  • Right to access and request copies of your data.
  • Right to rectify inaccurate personal data.
  • Right to request erasure of your data (‘Right to be Forgotten’).
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to lodge a complaint with a supervisory authority.

CCPA Rights (for California Residents):

  • Right to know what personal data we collect and how it’s used.
  • Right to request deletion of personal data.
  • Right to opt out of data sales (we do not sell personal data).
  • Right to non-discrimination for exercising privacy rights.

To exercise any rights under GDPR or CCPA, contact us at infosec@datexcorp.com. 


9. Children’s Privacy

Our services are not intended for children under the age of 16 (or 13 in the U.S.). We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us to have it removed. 


10. Do Not Track (DNT) Signals

Our website does not respond to Do Not Track (DNT) signals set in browsers. 


11. Data Breach Notification

In the event of a data breach, we will notify affected customers and relevant authorities in accordance with GDPR, CCPA, and other applicable laws. 


12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. 


13. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

 

X