The Friday Report: September 21st, 2018Quick wrap up of a few hot topic newsworthy stories in the supply chain logistics industry
Puerto Rico’s Pharmaceutical Industry Reacts to Impact of Hurricane Maria
Before Hurricane Maria, Puerto Rico had a thriving pharmaceutical industry. That was then, and this is now. Before the hurricane devastated the island, Amgen had their largest manufacturing worldwide in Juncos, in the shadow of the El Yunque rain forest. This is an area that is typically protected from storms. During the hurricane, the headcount was purposely reduced from the usual 2,700 to the bare minimum. Only those people who were necessary to run critical manufacturing lines were there. Unfortunately, with such an enormous facility, more than 100 people were present if a few key buildings.
More than 50 pharmaceutical manufacturing sites are situated in Puerto Rico.
Read about the lessons learned and how drug companies are planning to mitigate future storms here.
Amazon Promotes Small Business with “Storefronts”
“Storefronts”, a new portal designed to celebrate and promote small to midsize merchants was recently launched by popular online retailer Amazon. The new offering is focused on 20,000 of the approximately 300,000 small merchants currently selling on Amazon.
Amazon designed Storefronts to encourage greater engagement by smaller merchants on the Amazon platform.
Accuracy in Natural Language Processing Essential to the Future of AI in Retail
As retail companies have begun to tap artificial intelligence (AI)-powered chatbots to engage shoppers with brands, certain challenges have emerged. Initially, chatbots did not have the capabilities for real natural language understanding/processing (NLU/P). This is the learning technology which enables chatbots to understand, analyze and respond accurately and in a human-like way to people with whom they are engaging. This has frustrated human consumers, businesses and influencers in the retail space.
Learn more about the use of AI-powered chatbots here.